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CONTACT US

We’d Love To Hear From You

You are important to us! We are always looking for ways to better serve our members. Send us a message or for immediate assistance, give us a call.

Address

1250 S. Capital of Texas Hwy
Building 3, Suite #400
Austin, TX 78746

Phone

ALERT: The AELL phone system is currently experiencing unexpected intermittent disruptions to incoming and outbound phone calls as we transition to a new system.
This glitch is currently being worked on and while we hope to have our phone system fully back online as soon as possible, this issue may last a few days. We are here and ready to offer any assistance or support!
We apologize for the inconvenience, and will update you as soon as our phone system is fully up.
Thank you so much for your patience and understanding during this disruption!

 

1-800-537-1118

Customer Service Email

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ADDRESS

1250 S. Capital of Texas Hwy
Building 3, Suite #400
Austin, TX 78746

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COVID-19 UPDATES

NATIONAL ACCREDITATION COMMISSION UPDATE: (6/1/2020)

Beginning 6/1/2020, the National Accreditation Commission will resume conducting validation visits. The Accreditation Office will work with individual programs to determine the impact of local restrictions on a potential visit. The safety of program families and staff and National Accreditation Commission validators is of the utmost importance and at the heart of all decisions made during the ongoing public health crisis. Please direct any questions and concerns to Erin Schmidt, Director of Accreditation, at [email protected]. Please monitor this website for further developments and updates. From the Accreditation Team to your team, stay safe and be well.

COVID-19 WEBINARS & DOWNLOADABLE RESOURCES

For access to our free COVID-19 related webinars and downloadable resources, please visit our Upcoming Webinars page.